Hospitality Cleaning in Cardiff
In hospitality, clean isn't a detail. It's the difference between a guest who comes back and a one-star review that costs you the next ten bookings. People judge a venue the moment they walk in, and they notice the small things, a smeared glass door, a washroom that's slipped during a busy service.
MÔR Cleaning keeps hotels, restaurants, bars and leisure venues across Cardiff, from the city centre and Cardiff Bay through to venues near the stadium, looking their best, with cleaning built around how you trade.
We understand hospitality
Cleanliness feeds guest satisfaction, online reviews and whether people come back. Your cleaning schedule is built around your trading hours, peak periods, events and the seasonal swings that come with the territory. We support hotels and guest accommodation, restaurants and bars, and leisure venues, across both front of house and back of house.
Typical areas we look after include:
- Reception and lobby areas
- Restaurants, bars and dining areas
- Guest lounges
- Meeting and function rooms
- Washrooms
- Staff offices
- Kitchens and staff break areas
- Corridors
- High-touch customer touchpoints
Front of house, held to a high standard
Customer-facing areas are where a venue is judged, so they get the attention. Large areas of glass show every fingerprint, so we use specialist glass products for a streak-free finish. Washrooms, the thing guests notice fastest, stay presentable right through service, not only at opening.
Products that suit a guest environment
We use eco-friendly products that support a healthier indoor environment, kept low-odour so they add to guest comfort rather than leaving a chemical smell behind. Colour-coded cloth and equipment systems keep cleaning from a washroom from ever crossing into a dining area.
Health, safety and compliance
Every site gets its own risk assessments and method statements, and we keep comprehensive COSHH documentation that's reviewed regularly. Our operatives are fully trained and uniformed, and we carry full public liability and employers' liability insurance.
Security and accountability
Your cleaners are part of how your brand comes across, and they're often on site when your own team isn't. Every operative is DBS checked, completes confidentiality and GDPR training, and is professional and trustworthy on site. Our GPS-enabled clock-in and clock-out system verifies attendance.
Accountability you can actually see
We run monthly audits with detailed reports and photographic evidence. Where something needs putting right, we report it honestly and come back with a clear action plan. Your cleaning runs to a bespoke schedule built around your venue.
Why Cardiff venues choose MÔR
MÔR also handles washrooms, windows, carpets and hard floors and pest control.
Frequently asked questions
Areas we cover in Cardiff
We also cover Barry, Bridgend, Newport and the wider South Wales area.
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Tell us about your venue and we'll get you a quote.